Rose Rock Family Dentistry

Important Information for Your Dental Visit

We are excited to welcome new patients to Rose Rock Family Dentistry! To help make your experience smooth and enjoyable, we’ve outlined a few key pieces of information below. Our office utilizes digital forms which are sent out prior to your appointment through text. If you are unable to complete them electronically we kindly ask that you arrive 10-15 mins early to complete them in office. Forms are also available using the link below. School and work notes are available to prevent unexcused absences.

New Patient Paperwork

Preparing for Your Dental Appointment

For patients requiring pre-appointment medication, please inform us in advance. We also ask that you bring any relevant dental records and recent x-rays, which can be forwarded from your previous dentist. Emergency cases are accommodated as soon as possible based on urgency, so please call ahead to discuss the nature of your emergency.

Rose Rock Family Dentistry
Rose Rock Family Dentistry

Insurance and Financial Information

We proudly accept a wide range of insurance plans, including Ambetter, Delta Dental, Humana, MetLife, and many others. Our team will help maximize your benefits, though please be prepared to cover deductibles, co-payments, and other balances not paid by insurance. A complete list of accepted insurance providers is available upon request.

Insurance

 ​Our office is committed to providing you with the best possible care at a price you can afford! We fully believe dental treatment is an excellent investment in an individual's medical and psychological well being. Financial considerations should not be an obstacle to obtaining this important health service. We provide payment options to help our patients get the care they need!

 At Rose Rock we are happy to file your insurance and help maximize your benefits. Insurance is a contract between the patient and their insurance company so the more you know about your policy the better we are able to assist you. Please remember it is your responsibility to pay any deductible amount, co-payment, or any other balance not paid by insurance. 

 We are contracted with the following insurance companies:

  • Ambetter/Envolve
  • Ameritas
  • Assurant (Sunlife)
  • Blue Cross & Blue Shield (PPO, Supplementary & Federal)
  • Central states
  • Delta Dental (Premier)
  • Dental Network of America
  • GEHA
  • Guardian​
  • Health Choice​
  • Humana (PPO & Supplementary)
  • MetLife PPO
  • Mutual of Omaha
  • Physicians Mutual
  • Principal
  • Renaissance
  • UMR
  • United Concordia
  • United Healthcare
  • UNUM
  • Web-TPA

If your insurance company is not listed please contact your benefits administrator for a list of  providers.

Please bring ALL insurance information to your appointment.

Our office no longer accepts Soonercare

Insurance

https://app.nexhealth.com/patient-payments-online/7111//search

Make A Payment

Cash

Check

Credit Card

  • American Express
  • Discover
  • Visa
  • Mastercard​
  • APPLE PAY NOW ACCEPTED!

Care Credit

 Interested in monthly payments? 

Check out Care Credit for interest free options. We offer 6-12 months no interest!*

Payment Options

EFFECTIVE 2/1/2024

We love the relationships we have with our patients – we make every effort to spend time providing personalized treatment recommendations, and prioritize excellent care performed with high quality and reliable materials. Our goal is that you leave our office each time not only healthier, but happy that you stopped by.

Recently, Soonercare has made the decision to move to a managed care plan for dental. What does this mean? Beginning in February 2024, an organization will provide dental benefits for Soonercare members. This would require our office to join 2 new networks as well as accept the decreased reimbursement rate. As a small business, a decrease in the already low reimbursement rate would be devastating to our patient care. As we are not receiving discounts from our suppliers or dental lab, and there being significant price increases on high demand products such as personal protective equipment and dental products, our only option to stay afloat would be to restructure our patient care philosophy in a detrimental fashion. This would include purchasing cheaper materials, as well as cutting back on the time we are able to spend with each of you.

This has forced a difficult dilemma on our office as well as all other dental offices in network with Soonercare. We have made the decision as an office that we are not willing to sacrifice our customer service, standard of care, and clinical excellence, and that we cannot afford as a team to work harder for less. We would have been happy to continue our relationship with your insurance if they had kept their fees the same or increased to keep up with inflation, but because of this change, the most logical decision was to be out-of-network with Soonercare. This means that we will continue to see you and all of our patients who have Soonercare, but will be unable to file claims with Soonercare. Soonercare only pays in-network, therefore any services rendered will be self-pay. This will go into effect beginning February 1st 2024.

We hope that you understand our rationale behind this decision, and that you choose to continue your dental care with us. We are happy to answer any questions you may have about what this change means for you by phone or in person, and we are looking forward to continuing to provide you with the best dental experience possible.

Sincerely,

Sara Bassett D.D.S

Notice Regarding Soonercare

Scheduling Policies and Appointment Guidelines

To ensure all patients are seen promptly, our office has a 24-hour cancellation and no-show policy. Patients who arrive more than 15 minutes late may be rescheduled to a later date. Contact us if you have any questions about our office policies or need assistance with insurance and scheduling

Let’s Hear From You
Rose Rock Family Dentistry